Terms and conditions
1. General Information
These terms and conditions apply to all purchases made by consumers on the website www.femalehunters.com. The site is owned and operated by:
Female Hunters
Outfit International A/S
Greve Main 10
DK 2670 Greve
Denmark
VAT no.: DK15049847
+45 78 77 20 06
webshop@female-hunters.com
If you experience issues with ordering or using the website, you are welcome to contact our customer service team.
2. Please Read Before Ordering
By placing an order on www.femalehunters.com, you agree to these Terms and Conditions. The terms may be updated periodically to reflect operational, legal, or technical changes, so please ensure you review and accept them at the time of purchase. If you do not agree to the terms, you may not order from the website.
Your right of withdrawal is valid for 90 days from the date you or someone designated by you (other than the carrier) receives the goods. For more information, please see "Right of Withdrawal."
You must be at least 18 years old to shop with us or have legal consent to enter into a binding agreement.
3. Ordering
Our webshop is open 24/7, though it may be temporarily closed for maintenance. Orders placed on weekends or public holidays will be processed the next working day.
We reserve the right to cancel an order in the following situations: incorrect or unverifiable payment information; suspicion of fraud or illegal activity; if the buyer is under 18 and not legally authorized.
Your purchase becomes binding once the order has been confirmed and payment has been initiated. You will receive an order confirmation via email.
Contracts are concluded in English. A copy of your order and the current Terms and Conditions will be sent by email. We recommend saving both for future reference.
To protect against fraud, we may conduct verification checks of your payment and address details.
4. Payment
We accept a wide range of payment options including Visa, Mastercard, PayPal, Klarna, MobilePay, Apple Pay, and more. Full list shown at checkout.
No payment fees apply. Payment will be withdrawn once your items are dispatched. All payment information is encrypted and processed securely.
5. Prices and Delivery
All prices include VAT and applicable taxes.
We currently deliver to the following countries: [List all countries you support]
Delivery options include: Express shipping (1–2 working days) via DHL or similar, and Click & Collect at participating retailers (where available).
Shipping fees are shown during checkout. Free shipping applies when your order exceeds the minimum threshold (see current conditions on site).
Your order will be delivered to the address provided. We do not deliver to PO boxes. A signature may be required, and the delivery can be accepted by someone at the address. If undelivered, the parcel will be held for a limited time before returning to us.
The risk of damage or loss transfers to you upon delivery. Please reject damaged parcels and notify us immediately if there is a problem.
Split deliveries may occur if items are out of stock. You will not be charged extra for this.
Tracking information will be included in your order confirmation email.
6. Right of Withdrawal
You may cancel your order within 90 days of receiving the goods. To do so: use our return portal (link provided on our returns page), and provide your email and order number.
Returned items must be unused and in original condition and packaging. You may test the item as you would in a store, but full use may reduce the refund amount.
You are responsible for the item until it reaches us. Please retain proof of postage.
Refunds will be processed within 14 days of us receiving the goods or valid return documentation.
7. Returns & Complaints
If you've received the wrong item, a faulty product, or wish to return, please start the return via our returns page.
Items returned must be unused and in good condition. Return costs are covered by Female Hunters. A prepaid return label will be issued during the returns process.
If you are claiming warranty under the Danish Sale of Goods Act (2-year warranty), please contact webshop@female-hunters.com with order details and documentation.
8. Other Terms
We strive to keep all product details, pricing, and availability updated. Errors may occur, and we reserve the right to correct them.
We are not liable for delays caused by events beyond our control (force majeure).
If any term is found to be invalid, it does not affect the rest of the agreement.
We may transfer our rights and obligations under these terms to another entity, provided your rights remain unaffected.
9. Privacy and Data Protection
We treat your personal data with care. Please refer to our Privacy Policy for information on how we process your data.
10. Complaints & Dispute Resolution
If you have a complaint, contact webshop@female-hunters.com. You can also file a complaint with the European Commission's Online Dispute Resolution platform:
https://ec.europa.eu/odr
These terms are governed by Danish law. Disputes may be brought before a Danish court or your local court if you reside in the EU.